These terms and conditions govern the users ('you' or 'your') use of the website www.latestinbeauty.com ('the Website') and all purchases with CPM Innovations Ltd, the owner and operator of latestinbeauty.com (“LiB”). In these Terms & Conditions LiB means CPM Innovations Ltd and vice versa. Access to and use of this Website and the products and services available (collectively the "Services") are subject to the following terms, conditions and notices (the "Terms & Conditions"). By using this Website and Services, you agree to be bound by all of the Terms & Conditions, which may be updated by us from time to time; any changes to the Terms & Conditions will be published here. If you do not agree to these Terms & Conditions, you should not use or access this Website.
AGREEMENT
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You agree that:
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the personal information that you provide when you register is true and accurate, you are not impersonating any other person or entity.
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The products purchased on this site are for private and domestic use only and are not for re sale. Failure to comply will result in the termination of your subscription and your account being blocked.
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You will inform us of any changes to your personal information on your account by e-mailing or calling our customer service team.
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Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time. Occasionally, we may restrict access to some parts or this entire Website.
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This Website occasionally contains links to other websites, which are not operated by LiB (the "Linked Sites"). LiB has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each site.
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LiB is the data controller of this website for the purpose of the Data Protection Act 1998 (“The Act”).
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You have the right to access the information which LiB holds about you and this right can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
USING OUR SITE
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We are the owner or licensee of all intellectual property rights on the Site and the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
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You may view the content available on the Site for personal non-commercial use. You may print individual pages on the Site for your private non-commercial use, provided that such printing is not substantial or systematic and our trademarks and copyright are not removed.
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Unless otherwise stated in these Terms, you must not (whether directly or indirectly) copy, download, store, make available, distribute, sell or offer to sell all or any part of the content, products or Site, or download or otherwise copy (whether directly or indirectly) any content, files or data from the Site.
DELIVERY AND RETURNS
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Your order should be delivered within roughly 7 working days from placing your order. You acknowledge that occasionally, due to problems that are beyond our control e.g.holidays, late delivery of stock/weather conditions, it is possible that orders may be delivered later than 7 working days after placing your order.
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BEAUTY ADVENT CALENDAR: Orders will be dispatched by Yodel and can take up to 10 working days. Yodel tracking numbers available on request, Secured Mail tracking numbers will not be valid for these orders.
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Our no-fuss returns policy means that if for any reason you’re unhappy with your purchase, you can return it to us (unopened, with all seals and original packaging intact) within 30 days of purchase for a refund.
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In the interest of hygiene, we can only accept returns for opened items if they are found to be faulty by Latest in Beauty.
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To return an item, please send us an email at hello@latestinbeauty.com stating your full name, order number, reason for return and if you’d like a replacement or refund. Once we receive your request we will confirm whether you can return the item and provide you with return instructions.
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Please return products in all the original packaging with your order details, with ‘RETURN’ clearly marked on the outer box.
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The customer is responsible for return delivery charges and we recommend you return items via insured, registered or recorded delivery.
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It is essential you provide us with evidence of having sent the products back to us. We require a copy of the proof of postage receipt to receive a refund/replacement.
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Our customer services team aims to process refunds within 3 working days from receiving a copy of the proof of postage receipt.
LOST OR STOLEN ITEMS
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By placing an order with Latest in Beauty, you accept that;
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Our nominated courier will deliver your parcel to your chosen address
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The courier will attempt to deliver your parcel directly, or leave it in a safe place such as a porch, outhouse, garden or neighbour (this is not an exhaustive list)
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You will be supplied with a delivery tracking number once your order is processed and should attempt to be available on the date of delivery
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The courier may leave a notification that delivery was attempted, so that you can arrange a redelivery if applicable.
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Latest in Beauty accepts no liability, unless outlined, for lost or stolen goods where tracking information and evidence of delivery has been provided.
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Where sufficient proof of delivery has been supplied by our courier and you believe you have not received your parcel, or it has been lost or stolen, you will be required to provide a crime reference number for any order over £20 before Latest in Beauty will review your order.
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It is your responsibility to nominate a safe address for delivery and where multiple requests are made regarding lost or stolen items, Latest in Beauty reserves the right to reject any further claims.
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You have 30 days after the date of delivery as detailed in the tracking to dispute your order or any lost or stolen items over £20.
PRODUCTS AND QUANTITIES
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Although we endeavour to ensure that the information on our Website is accurate and reliable, there may be instances where descriptions or products may contain pricing errors, typos and other errors which we may correct without liability.
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We also reserve the right to cap quantities purchased by Members and to amend, suspend, or terminate a promotion at any time due to inventory, shortages, or user breach - including after an order has been placed/processed.
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Actual colours/shades may vary from the colour on your screen due to monitor colour restrictions, therefore colour finishes displayed online are intended as a guide only.
GENERAL PROMOTIONS
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We may, from time-to-time, run Promotions and these may take the form of promo codes, prize draws, competitions or other form of Promotion, or a combination of any of these. The particular form of Promotion will be described in the communications such as e-mails, computer/mobile pop-ups or other form of marketing communication. We issue to tell you about our Promotions
and/or on the individual web landing page for the relevant Promotion.
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Each Promotion will automatically close at the end of the relevant Promotion period, at which point no further participation in that Promotion will be possible.
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Please note, that all our promo codes are not valid for purchasing our exclusive Style Beauty Awards Box and Latest in Beauty Advent Calendar.
SOCIAL MEDIA PROMOTIONS
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For the purposes of these Terms and Conditions, "The Promoter" refers to Latest in Beauty whose Instagram handle is @latestinbeauty. The "Prize" refers to **Prize Details** (e.g. one (1) 50cl bottle of Shampoo ).
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By entering the competition you agree to be bound by these terms and conditions. All entries must be received by **TIME** on **DATE**. One (1) winner in Great Britain (excluding Northern Ireland) will be selected at random by The Promoter on **DATE** and the winner will be notified on or after this date
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The Promotors competitions with entry via Instagram and/or Facebook are open only to residents of Great Britain (excluding Northern Ireland). Winner/s will be chosen at random from all entrants and across all platforms.
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No purchase necessary. Winners will not be required to pay to enter the competition.
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Entrants must be over 18 years old on the date of their entry.
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Employees of The Promoter are not eligible to enter.
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Instagram or Facebook are not in any way affiliated or involved in the competition.
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Only one entry per person per competition will be accepted.
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Each entrant shall enter the competition via Instagram by means outlined in the caption, but includes, but not limited to, tagging another Instagram user in the comments of the specified post by @latestinbeauty, following this Instagram profile, sharing on stories.
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The Prize will be awarded to a randomly selected winner/s who has entered on Instagram, using a random number generator.
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The Promoter will not be held liable if the named prize becomes unavailable or cannot be fulfilled.
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The Promoter will not be help liable for any failure of receipt of entries. The Promoter takes no responsibility for any entries which are lost, delayed, illegible, corrupted, damaged, incomplete or otherwise invalid.
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To the extent permitted by applicable law, The Promoter’s liability under or in connection with the competition or these terms and conditions shall be limited to the cost price of the Prize in question.
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To the extent permitted by applicable law, The Promoter shall not be liable under or in connection with these terms and conditions, the competition or any Prize for any indirect, special or consequential cost, expense, loss or damage suffered by a participant even if such cost, expense, loss or damage was reasonably foreseeable or might reasonably have been contemplated by the participant and the promoter and whether arising from breach of contract, tort, negligence, breach of statutory duty or otherwise.
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Prizes are non-negotiable, non-transferable and non-refundable. No cash alternative is available. Where a Prize becomes unavailable for any reason, the promoter reserves the right to substitute that prize for a prize of equal or higher value.
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The name, address, email address and phone number of the winner must be provided to The Promoter if requested and will be shared to enable fulfilment of the Prize.
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In the event of unforeseen circumstances beyond The Promoter’s reasonable control, the promoter reserves the right to cancel, terminate, modify or suspend the competition or these terms and conditions, either in whole or in part, with or without notice.
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The Promoter's decision is final. No correspondence will be entered into.
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The winner’s name and social media username may be posted on the social media profiles of The Promotor after the winner has been selected.
COMPLAINTS PROCESS
We hope that you're pleased with any purchase you've made and your experience with Latest in Beauty. However, if there's something you're not happy with, please get in touch with us so that we can try to resolve the matter by emailing us at hello@latestinbeauty.com or write to us at Latest in Beauty, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE.